Information for Customers about an Upcoming Change in Our Axartel Network Requiring Your Router Upgrade
Why Is Changing Your Router Necessary?
In the early hours of August 30th to 31st, we will be conducting a comprehensive upgrade to our Axartel network. This enhancement aims to elevate the quality and stability of our Internet services, translating into a faster and more reliable experience for all our users.
To ensure uninterrupted connectivity and to fully leverage these improvements, it's imperative that you replace your current router.
The new router we will provide is specially configured to harness the advancements in our network, guaranteeing seamless access to the Internet with Axartel.
How to Proceed with the Router Replacement
You can visit our store in Nerja at Plaza de la Ermita, 18.
For the fastest access to the new router, we recommend visiting our Nerja store during operating hours from 10:00 AM to 2:00 PM and from 4:00 PM to 8:00 PM.
At Axartel, we strive to deliver quality Internet services and customer satisfaction. We appreciate your understanding and cooperation in this improvement process as we continue to provide you with an exceptional Internet experience.
If you have any additional questions or need assistance with the router replacement, please don't hesitate to get in touch with us. We're here to ensure a smooth transition and that you continue to enjoy the best that Axartel has to offer.